Privacy policy

This privacy policy sets out how SOCOFRAM SARL uses and protects the information you may provide when using this website, accessible at https://socofram.com (the “Site”).

Please note that SOCOFRAM SARL may amend or supplement this privacy policy at any time, in particular to comply with legislative, regulatory, case-law or technological developments. In that case the date of the update will be clearly shown at the top of this policy. Changes are binding on the User as soon as they are published online, so the User should consult this privacy and cookie policy regularly.

I. Collection of personal data

In general, you can visit the SOCOFRAM SARL Site without providing any personal information about yourself. You are never obliged to transmit such information to SOCOFRAM SARL. If you decline, however, you may not be able to benefit from certain information or services you have requested.

SOCOFRAM SARL may in some cases ask you to provide your surname, first name, email address, telephone number, company, SIRET number, address and job title (your “Personal Information”). By providing this information you expressly agree to its being processed by SOCOFRAM SARL for the purposes set out in section 2 below and at the foot of each form.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the French Data Protection Act of 6 January 1978 as amended, SOCOFRAM SARL informs you of the following:

1. Data controller

The data controller is SOCOFRAM SARL, whose registered office is at 3 Allée des Coquelicots, 94470 Boissy-Saint-Léger, France. Tel.: +33 (0)1 56 73 93 93.

2. Purposes of processing

SOCOFRAM SARL may process your Personal Information (a) to provide the information or services you have requested (in particular sending a newsletter or a quote, or handling a contact request); and/or (b) to gather information that helps us improve our Site, products and services (in particular through cookies); and/or (c) to contact you about events relating to SOCOFRAM SARL, including product updates and customer support.

3. Recipients

SOCOFRAM SARL is the sole recipient of your Personal Information. It is never passed on to third parties, whether individually or in aggregated form. SOCOFRAM SARL never sells the personal data of visitors and Users of its Site.

4. Retention period

Your Personal Information is kept by SOCOFRAM SARL only for as long as is necessary for the purpose for which it was collected, as described in section 2, and in any event for no longer than 24 months.

5. Your rights

You have the following rights over your Personal Information, which you can exercise by writing to the postal address in section 1 or by emailing socofram@wanadoo.fr.

Right of access. You may access the Personal Information we hold about you. Because SOCOFRAM SARL has a duty of security and confidentiality in processing personal data, your request will be handled provided you supply proof of identity, for example a scan or signed photocopy of a valid identity document for written requests. SOCOFRAM SARL may refuse requests that are manifestly unfounded or excessive (by their number or their repetitive or systematic nature). The French data protection authority (CNIL) provides a template letter: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to rectification. You may ask for data about you that is inaccurate, incomplete or out of date to be corrected, updated, blocked or erased. You may also set general or specific instructions about what happens to your personal data after your death; the heirs of a deceased person may ask us to take the death into account and make the necessary updates. CNIL template: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right to object. You may object to the processing of your data either on legitimate grounds or to prevent the data being used for commercial prospecting. CNIL template: https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

6. Response times

SOCOFRAM SARL undertakes to respond to any request for access, rectification or objection, or any other request for information, within a reasonable period not exceeding one month from receipt of your request.

7. Complaints

If you consider that SOCOFRAM SARL is not meeting its obligations regarding your Personal Information, you may lodge a complaint with the competent authority. In France this is the CNIL, which can be contacted online at https://www.cnil.fr/fr/plaintes/internet.

II. Cookies

When you first visit the SOCOFRAM SARL website you are informed by a banner at the bottom of the screen that information about your browsing may be stored in files called “cookies”. Cookies help us improve access to our Site and identify returning visitors, and they improve the user experience by tracking and targeting interests. This use of cookies is in no way linked to personally identifiable information on our Site.

III. Consent

By using our Site you consent to this privacy policy.

IV. Contact

For any question, comment or information about this privacy policy, please email socofram@wanadoo.fr or write to SOCOFRAM SARL, 3 Allée des Coquelicots, 94470 Boissy-Saint-Léger, France.